FAQs: Your Guide To Better Promotional Products
FAQ
Everything you need to know about our promotional products and services.
What kind of promotional products can you create?
Almost anything you can imagine with your logo on it. Typical categories include:
- Apparel and uniforms
- Drinkware and coolers
- Tech accessories and chargers
- Office supplies and notebooks
- Trade show displays and signage
- Awards and recognition gifts
- Full new hire and event kits
If you have a specific idea or a wild concept, we can source or custom create it.
Can you help me come up with ideas?
Yes. Product and art ideation is a core service. You tell us your audience, budget, and goal. We bring back curated concepts, product options, and art directions that match your brand and the story you want to tell.
Do I need print ready artwork?
Not necessarily. If you have brand guidelines or existing art, we can use that. If you are starting from scratch, our in-house design team can:
- Clean up or redraw logos
- Create new artwork and patterns
- Layout packaging and kit inserts
- Prepare files for every decoration method
You approve all designs before anything goes to production.
How does the process work from idea to delivery?
- Discover We learn your goals, audience, timeline, and budget.
- Ideate We present product and design options for review.
- Approve You select items, quantities, and artwork.
- Produce We manage vendors, proofs, and quality checks.
- Store or Kit We can hold inventory, build kits, or both.
- Ship We ship to your office, event, or individual addresses.
What industries do you work with?
We work across many industries, including:
- Healthcare and hospitals
- Energy and industrial
- Financial services and banking
- Real estate and home builders
- Hospitality and venues
- Technology and professional services
Can you build and manage an online company store?
Yes. We build fully branded web stores where your employees, dealers, or partners can order approved merchandise. We handle:
- Store design and setup
- Product curation and updates
- Inventory and reporting
- Order management and support
Do you offer warehousing and fulfillment?
Yes. We can warehouse your branded products, then pick, pack, and ship as orders come in. This includes:
- Storing inventory in our facilities
- Building welcome kits or event packs
- Managing stock levels
- Coordinating reorders before items run out
Can you ship to multiple locations or remote employees?
Absolutely. We regularly ship to individual home addresses, multiple offices, venues, and even international locations. You provide the address list; we handle the rest.
What are your typical lead times?
Lead time depends on the product and decoration method:
- Standard items: 2 to 3 weeks after art approval.
- Custom/Imports: Usually longer.
Tell us your event date up front so we can recommend items that fit your timeline.
Is there a minimum order quantity?
Minimums vary by product. During quoting, we will explain any minimums, show price breaks at different quantities, and help you choose the best volume for your budget.
Do you offer sustainable or eco-friendly options?
Yes. We can source recycled materials, organic fabrics, and products from socially responsible suppliers. Just let us know this is a priority!
Ready to get started?
Contact us with your project details, and we'll follow up with ideas and pricing.